Dear Rebecca, I’d like to thank you for managing our property so very well. All conversations and contact with you have always been a very pleasant experience. As first time property investors your advice has been invaluable. Advice relating to choosing new tenants, and appropriate work/ modifications to the property. All these things that come with experience in the industry. I’ve asked you some very basic questions and you’ve always been very patient in clarifying things with me. Nothing ever seems to be too much trouble. I’m so glad that you look after the property so well and make it stress free for us. We are considering purchasing another property in 2020 and would be delighted if you could manage it for us.
Nicola and the team are some of the hardest working agents I have ever seen , during my tenancy any maintenance or actually any items needing to be sorted out were promptly dealt with and the office was very easy to communicate with,
I would highly recommend Harcourts Central to anyone (renter or owner) who wanted to deal with a very professional team .
Lily has been our property manager for several years now. She is always a pleasure to deal with. Professional, approachable and easily reachable if any issue should arise.
Lily has gone above and beyond for us on several occasions. We would recommend Lily to both landlord and tenant. She really is a breath of fresh air. Thank you Lily!
Thanks Nicola for keeping me updated. I have to say that thus far I am impressed with Harcourts property management services.
My wife and I feel much relief, thank you for such excellent work.
Hi Nicola I'd just like to acknowledge the fantastic job you do for me. You have been completely on top of everything that is going on with my properties and are quick to help me out with any request that I've asked of you.
My tenants have also told me that you are easy to work with. So to make both landlords and tenants happy is a great reflection of the great work you do. I look forward to doing business with you well into the future.
Alyce Clarke created a beautiful experience for me and my wife. We have worked with Alyce in the past and Alyce Cunial is professional, efficient, friendly, knowledgeable about the housing industry overall as well as in respect to the Frankston/Mornington Peninsula. Her guidance was priceless. I highly recommend using Alyce Cunial for your housing needs.
Nicola Mackinnon has been managing our Investment Unit now for 1 year. I transferred from another Real Estate Agent because reports were hit and miss, plus feedback from the tenants was not being passed on.
Since having Nicola manage the property the following has happen:
The tenants vacated and new tenants were signed up within four days, so no down time and minimum loss of income for us. The tenants were well vetted and to date have been ideal.
Reports have been professional and timely.
Recently we were contacted by Nicola regarding some maintenance issue from the tenants. This area is very important to us as that line of communication between the landlord and tenants via the Property Manager can become difficult. But we have been at all times advised
Helen & Marty
Alyce Clarke has always been very proficient in her role. Alyce portrays exceptional communication skills and brings about the right attitude to ensure the best result to the home owner. I cannot recommend her, any higher to assist with your rental or selling needs.
I have found Alyce Clarke very helpful and diligent in managing my investment Townhouse for rental with tenants. Thanks Alyce and keep up the good work!
My husband and I have been landlords over a number of years and we think that Nicola Mackinnon is simply like a breath of fresh air when it comes to property management... why?
- Communication.. our biggest bug bear along the years with other property managers. Nicola has been accessible and responds so promptly even after hours if we send an email.
- Attention to detail.. appreciate the attention to detail which makes us feel that our two properties are the only two properties that Nicola manages.
- Personable. We appreciate Nicola's disposition with the tenants. Respectful and on the other hand not hesitant to be assertive to achieve what is required without compromising relationships.
We would not hesitate to recommend Nicola Mackinnon to other landlords.
Alyce Clarke has been nothing but a pleasure to deal with. Very professional, prompt, and trustworthy. Overall great customer service! Couldn't be happier!
I first met Nicola in February 2016 when I applied for a rental property she had listed. I needed to find a rental property to live short term due to the misfortune of my home being struck by lightning that resulted in a fire and a significant amount of damage.
I was very impressed with Nicola’s quick response, professionalism, advocacy and regular communication.
I also have an investment property - a small 2-bedroom unit - that had been managed by another agency until a friend moved in.
The service from that agency was rather poor, with issues not being followed up, etc. My friend moved on so I was again needing a property manager for my investment property.
I immediately contacted Nicola and did not consider contacting anyone else as I knew could rely on Nicola to manage property professionally.
I am speaking from both a tenant and landlord’s perspective and Nicola ticks all the boxes.
From Landlord Fiona
I have known Nicola Mackinnon since 2016. As a landlord, I could not speak more highly of Ms Mackinnon. Ms Mackinnon is a proactive agent and has professionally managed all matters in relation to my investment property.
Ms Mackinnon has time and time again through her actions instilled confidence that she is able to deal with any issues.
Ms Mackinnon has never given me any cause for concern. I would recommend Ms Mackinnon to any landlord who is looking for someone they can place their trust in to help them manage their investment property.
From Landlord Joseph
"Thank you Nicola! I have found you fabulous to work with as an owner of rentals for over 12 years, breathe of fresh air. Do you work outside the Peninsula? "
From Landlord R.Bundy
Nicola always follows through, is very thorough, covers every detail and always has all the evidence. She supports both the landlord and the tenant.
Nicola gets results!! I love working with Nicola as communication is always clear and direct. Nicola makes owning an investment home a breeze.
Nicola is a wonderful property manager - and made my experience as a first-time-landlord easy and satisfying. In addition to expected marketing and open for inspections, Nicola sorted out multitude of items in order to get my property ready for renting - from processes and paperwork to organizing myself and trades people,. The property was rented out in less than a week after first open, and for $38/week more than I ever expected. Thank you, Nicola, for being so helpful and available!
I was a first time homebuyer with little knowledge about how to find the right place. Actually, I met some agents before Andrew, but this gentleman treated me seriously. Speaking of purchasing a house, it is kinda the most important decision in my life. Andrew helped me to work out a lot of questions I got. He is very kind, polite and patient real estate agent who is able to provide professional suggestions and a satisfied purchasing experience.
Throughout the past several months, Andrew has been there every step of the way. He has always answered every call or email no matter what time of day of night it was. His professionalism, knowledge, honesty and hard work ethic are much respected and appreciated.
I now consider Andrew a friend and would highly recommend him to anyone that is still searching for a new home. Thanks again to Andrew Mackinnon and Harcourts team for being such a pleasure to work with.
“Steve has been an absolute pleasure to deal with. His integrity and honesty were a standout in comparison to other agents we
approached. We sold the property at a great price after just one open for inspection. We highly recommend Steve and should we ever be in the market again (to buy or sell) then Steve will be our first point of contact”
“Every now and then a vendor comes across a Real estate Agent who at the first visit impresses immediately and is able to understand the complex emotions that closes a sale for both buyer and seller. Gavin is that highly impressive agent who has mastered the art of
negotiation and is gifted with the instinct to effectively broker a satisfactory outcome with all relevant parties within the professional boundaries”
“We had the pleasure of dealing with Steve in selling our house. Though not an agent in our area he researched the market in our area gave us a price indicative of what he could achieve for us which we were happy with. He was able to achieve the 2nd highest price in our suburb for a single story house. We found he was up front, honest great negotiator and great person to deal with through the whole process. He took the stress out of selling our house as he handled it all.”